Terms & Conditions
Last Updated: [Insert Date]
Welcome to Sliced-N-Diced (HeartfulSalads). By accessing or using our website (heartfulSalads) and services (including weekly/monthly subscriptions and orders via Zomato), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
- These Terms govern your use of our website, subscription services, and delivery of salads.
- By placing an order, you confirm that you are at least 18 years of age or are using our services under the supervision of a parent/guardian.
- We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of those changes.
2. Products & Services
- We specialize in fresh vegetarian and egg-based salads prepared daily.
- Menu items may change based on seasonal availability of ingredients.
- Images on the website are for representation only; actual products may vary slightly.
3. Orders & Subscriptions
- Orders can be placed directly on our website or through Zomato (subject to their terms).
- Subscription services (weekly/monthly) allow scheduled deliveries on selected days.
- Customers must provide accurate delivery information. Incorrect details may lead to failed deliveries, which will still be chargeable.
4. Pricing & Payment
- All prices are listed in INR and inclusive of applicable taxes unless stated otherwise.
- Payments must be completed through secure payment gateways provided on our website.
- We do not store your credit/debit card details.
- Prices are subject to change without prior notice, but confirmed orders/subscriptions will not be affected.
5. Delivery
- Deliveries are available across Trivandrum/Thiruvananthapuram city limits.
- Delivery slots will be communicated at checkout or during subscription setup.
- While we strive to deliver on time, delays may occur due to traffic, weather, or unforeseen circumstances.
- For more details, please refer to our Shipping & Delivery Policy.
6. Refunds & Cancellations
- Due to the perishable nature of our products, cancellations and refunds are limited.
- Refunds are issued only in specific cases such as incorrect, spoiled, or undelivered orders.
- For detailed terms, please refer to our Refund & Cancellation Policy.
7. User Responsibilities
When using our website or services, you agree to:
- Provide accurate, complete, and current information.
- Not misuse the website by introducing harmful software, attempting unauthorized access, or engaging in fraudulent activity.
- Use the website and services only for lawful purposes.
8. Intellectual Property
- All content on this website, including logos, images, text, graphics, and design, is the property of Sliced-N-Diced (HeartfulSalads) unless otherwise stated.
- You may not copy, reproduce, distribute, or exploit any part of this site without prior written consent.
9. Limitation of Liability
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While we take utmost care in preparing and delivering fresh salads, Sliced-N-Diced will not be liable for:
- Allergic reactions or health issues arising from undisclosed allergies.
- Delays caused by events beyond our control.
- Losses, damages, or expenses not directly caused by us.
Customers are encouraged to review ingredient details before consumption and inform us of any dietary restrictions.
10. Third-Party Services
- Orders placed via Zomato or other third-party platforms are also subject to their terms and conditions.
- We are not responsible for delays, charges, or issues arising from third-party service providers.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts in Thiruvananthapuram, Kerala.
12. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Email: heartfulsalads@gmail.com
Phone: 8714501666
Address: N/A